Job Description – Account Manager

Position Overview:

The Account Manager is a vital position providing strategic leadership and oversight of client accounts and collaboration with internal teams to ensure quality of relationship and work product. The position is fast-paced and requires strong strategy, creative, analytics and collaboration skills in leading day-to-day working relationships with client partners.

 

Must have experience in client management, sponsorship strategy and program execution across various sports and entertainment properties including: NFL, MLB, NBA, NHL, MLS, college properties and outdoors.  

 

Job Responsibilities:

  • Work closely with the client to implement and execute the program(s) as it aligns with the client’s goals and objectives

  • Be a strong cultural fit and be an authentic advancer of our mission and values internally and externally

  • Demonstrate strategic and creative thinking, problem solving, and individual initiative as a trusted advisor, leader and teammate

  • Lead day-to-day client activity & support client to ensure all details are being communicated pre, post and during events

  • Work alongside client partners to solve business challenges, successfully manage projects through problem solving and flawless execution

  • Develop and present thoughtful strategic insights leveraging research and data

  • Provide excellent partner service through quick response times and effectively delivering and meeting client expectations, ensuring highest level of satisfaction

  • Understand the competitive landscape, industry trends, and client objectives

  • Provide client with feedback on engagement, milestones, partner strategies, solution enhancements and other key initiatives

  • Manage existing partner relationships and support business development with new and existing partners

  • Genuine eagerness to work with, mentor, encourage and learn from a diverse and talented team

  • Play an active role driving integration, collaboration, communications and best practice sharing across the organization

  • Provide reports and updates to internal and external teams as needed

  • Follow established work rules, policies and procedures

  • Actively engage with other members of the company to continuously strive to improve processes, create efficiencies and reduce costs

  • When applicable, travel for the purpose of planning and leading execution of programs

  • Cooperatively take on other duties, roles or responsibilities as assigned

 

Job Requirements:

  • College degree with 4-7 years of experience; MBA preferred

  • Minimum 3 years of experience focused in client delivery and client management within a consulting organization, agency, brand, or team/league. Retail and CPG experience a plus

  • Thorough understanding of the sports, media and entertainment landscape

  • Excellent business writing, presentation, communication and interpersonal skills

  • Desire to work in a fast-paced, evolving, growing, dynamic and challenging environment

  • Must possess keen listening skills and strong analytical and creative problem-solving mindset

  • Strong interpersonal skills and the ability to build and foster key business relationships

  • Creative, adaptive personality that can interface with senior-level executives

  • Excellent attention to detail and the ability to follow through

  • Experience in development and management of budgets

  • Ability to remain calm under pressure, multi-task and prioritize workload while coordinating with others to proactively meet deadlines

  • Ability to foresee issues developing before they happen and develop a solution as needed

  • Must be comfortable working as an integral part of a team environment

  • Ability to self-manage under deadlines

  • Experience with 3rd party measurement and evaluation tools

  • Strong attention to detail and Computer proficiency with MS Office products, PowerPoint

  • Ability to work traditional and non-traditional office hours as needed

  • Willingness to travel to various event locations and execute on-site as needed

 

 

Please send resumes to the Bespoke job portal -  Jobs@bespokesportsmarketing.com